Delete your Thalunia data
This page explains how to have everything Thalunia keeps about you erased. *Version française : thalunia.app/suppression.*
From the game
- Open Settings.
- Tap Delete my data, then confirm.
An internet connection is needed: your data is erased on our servers.
If you no longer have the game
Write to contact@thalunia.app from any address, with the subject "Delete my data". Tell us the Apple or Google account you had linked to the game: that is what lets us find your progress. We may ask you to confirm that the account is yours.
Progress played as a guest, with no linked account, is tied to nothing that identifies you. Uninstalling the game makes it unreachable; it is deleted from our servers after three years with no activity.
What is deleted
- your player ID and the link to your Apple or Google account;
- your progress: runs, records, maps, unlocked content, seeds, crystals and looks.
What is kept, and for how long
- Proofs of purchase (product, date, transaction ID), for ten years, to meet our accounting obligations. They are no longer tied to any progress.
- The host's backups, which still hold the deleted data for up to 90 days, until they rotate.
Deleting your data does not refund your purchases. A monthly pass is cancelled from the device's subscriptions.
For everything else, see the privacy policy.